For more than a year we've been re-designing the Call-Em-All account interface. New customers have been getting the content for awhile, but we've been working on slowly releasing the content to existing users in order to ease the transition. This month, we're moving almost everyone over to the new content - as well as delivering some exciting product improvements.Read more »
Chances are if you’re reading this, you’ve been lied to about unlimited text messaging. There are companies who promise that you can send text messages from your local, normal ten-digit phone number, like your business line or personal desk phone, as much as you need for a flat monthly fee.
Turns out, there’s a few things they aren’t telling you.Read more »
You might think you already have a good understanding of text messaging. After all, who doesn't know how to send a text message these days? That being said, business text messaging is a lot more complex. Do you know the difference between a short-code and a long-code? Did you know that you can text from a toll-free number? Do you know the costs, restrictions, and legal risks of each of these methods? When I say business text messaging, I'm not simply referring to how employees communicate with customers or leverage text as a marketing tool. Keep reading, and we'll answer the questions above and help you understand when and where to use text messaging as part of an overall communication strategy.Read more »
“With great power comes great responsibility.” Nobody on the Call-Em-All team ever thought Uncle Ben’s words to Peter Parker would apply to our work, but SURPRISE! That’s the exact mindset that comes with leading the industry charge for automated text messaging.Read more »
When your well intentioned mass text lands in the wrong mailbox you can face a barrage of replies that range from the polite to the profane. Many people reply to the text with a simple request to be removed from the list, but they fail to use the “STOP” response, or another defined keyword, which triggers an opt-out. This means they will continue to get more unwanted texts fueling their frustration. Using machine learning, we’re trying to make this a thing of the past.Read more »