If you have messenger users as a part of your group calling account, we’d like to share some tips for managing messenger details.
If you have not set up messengers, these users are simply “sub-accounts” with their own login information. Messengers are great for various users in organizations such as Sunday School teachers for churches, coaches for sports teams, teachers for schools, or even recruiters for staffing companies. Don’t worry, this feature is already included in your service!
Monitoring Messenger Activity
To monitor messenger usage or to see who created a particular broadcast, go to Reports–>Messenger Activity. Note: You will need to be logged into the master account to view these.
Here you will see all the messengers listed for your account. Click on the messenger’s name to view a detailed report.
Here, you will see which broadcasts were sent by a particular messenger.