Communicate With Everyone

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Brad Herrmann

Brad Herrmann is the founder and president of Call-Em-All, an automated calling and group texting company that provides solutions for small and medium sized businesses, large corporations, membership organizations, community groups, and individuals. Since 2005, Call-Em-All has grown to send more than 5 million group calls and texts each month. Brad is a graduate of Texas A&M University.
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Recent Posts

Group Texting for Business, The Long & Short (code) Of It

With 97% of Americans using texting at least once a day, it is the most widely used application on a smartphone¹. Messages sent via text are read more often and faster than other forms communication, but business texting, and more specifically group texting for business, has struggled to gain adoption due to limitations and regulation. Recent changes in technology and legal requirements are making texting a more viable solution for businesses. Let's take a look at the various ways that texting works today, the changes, and why it's better for you.

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The Silver Lining In It All

Earlier this week, we shared some of our concerns with the FCC’s latest robocall regulations.  Today, I’d like to share some of the good things we see coming out of Washington.

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Not All That Glitters Is Gold

The FCC recently released new regulations that affect automated calling and texting services like Call-Em-All.  I previously wrote that we feel the current regulations are doing a pretty good job of discouraging spam robocalls.  My next two posts will highlight the good and the bad of the FCC’s latest work.  Today, we start with the bad.

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Hi... This Isn't Rachel From Cardholder Services

I think every American with a phone has received a call from “Rachel with cardholder services.” If not Rachel, you've probably received an automated call letting you know that you've won a free cruise. If I really won something significant, I’d expect a call from an actual human being - not a prerecorded message!

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Your Company Needs You to Get Out of the Office!

About five years ago, I received feedback from my team that they wanted me to take a lesser role in the day-to-day operations of Call-Em-All and focus more on leadership and vision. What a blessing that was! I had recently found a conference that I wanted to attend, but I was having trouble justifying whether it was worth the time and expense. It was in Vegas, after all, and wasn't specifically related to our industry – you see how that might look bad, right? The encouragement of my team was just what I needed to make it happen.

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Our Unorthodox Take on Terms of Use and Privacy Policy

We at Call-Em-All work hard to try to keep things simple.  Sounds easy enough - who doesn't like simple, right? But how do you do simple when it comes to legal documents like our Terms of Use? All that legal terminology is definitely NOT simple. That didn't sit well with us so we decided to try something different - and our attorneys actually went along with it!

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8 Ways to Unleash the Power of Culture

When people describe a company with great culture, many people immediately picture a laid-back and fun loving atmosphere. This sells a good company culture far short though. Building a great culture is much more than just casual attire or Beer Friday – it's more about the who, what, how, and why of your business. Building great culture takes some combination of time, money, and effort - but the payoff is a powerful business tool and the ultimate competitive advantage.

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TCPA Changes Go Live

This week, new regulations regarding the FCC’s Telemarketing Consumer Protection Act (TCPA) went into effect. We’ve received calls and questions from clients, and you may have received text messages from marketers asking you to confirm your opt-in for their promotional messages. However, this rule change has not been a big deal for Call-Em-All and our clients. Before I get into why, let me first add a few disclaimers: 1) I am not an attorney, 2) this post does not constitute legal advice, and 3) please consult a real attorney if you have concerns about compliance.

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Postmortem for Sprint Outage

This afternoon we received word that our access had been restored and all breathed a sigh of relief. The last four days have been full of ups and downs as we have been working to restore our access to the Sprint SMS network.  As of 5:00pm Central time today, ALL service is fully restored and our text message broadcasting service is fully operational. This post will provide you with an overview of the outage and what is being done moving forward.

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Sprint Blocks Call-Em-All's Text Message Access

UPDATE - This issue has been resolved. We thank you for your patience. 

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About

Call-Em-All's automated group messaging service allows you to automatically send a voice broadcast message, bulk text message, or both to every phone number on your list. Clients include: Inc. Magazine, Siemens, BBB, YMCA, San Antonio Spurs, Avon, and Syracuse University.

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